Kucht Appliances
Kitchen Appliance Technician
Full Time • New Jersey
Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Employee discounts
- Free uniforms
- Paid time off
Position Overview
We’re looking for an experienced technician to join our Customer Support Team.
You’ll assist customers via live video calls, helping them diagnose and troubleshoot issues with gas and electric kitchen appliances — such as ovens, ranges, cooktops, refrigerators, dishwasher, etc.
You’ll assist customers via live video calls, helping them diagnose and troubleshoot issues with gas and electric kitchen appliances — such as ovens, ranges, cooktops, refrigerators, dishwasher, etc.
We’re looking for someone who has experience on kitchen appliances (mechanical, electrical, gas systems, etc) and enjoys guiding customers step-by-step to find solutions.
Full KUCHT training will be provided.
Responsibilities
Responsibilities
- Guide customers through live video troubleshooting for appliances like ranges, ovens, cooktops, and refrigerators.
- Identify the root cause of issues (ignition, heating, cooling, electrical, etc.) and document findings accurately.
- Collaborate with our in-house Technical Department for complex or warranty cases.
- Provide excellent customer support with professionalism and empathy.
- Help improve product quality by reporting recurring technical issues.
Qualifications
- Comfortable using computers, video calls, and online tools (Google Workspace, spreadsheets, etc.).
- Hands-on experience or strong interest in appliance repair, electrical/mechanical troubleshooting.
- Experience in customer service assistance preferred.
- Comfortable using tools, measuring devices, or reading product manuals.
- Basic understanding of gas, electrical, or refrigeration systems is a plus.
- Clear communication in English; Spanish bilingual is a strong plus.
- Organized, patient, and eager to learn new technical skills.
Benefits & Perks
- Competitive salary (based on experience)
- 401(k) with company match
- Paid time off and company holidays
- Employee discounts on KUCHT products
- Ongoing product and technical training
- Supportive, growth-oriented team environment
Compensation: $50,000.00 - $56,000.00 per year
Independent Retail offers a myriad of opportunities for people of all backgrounds.
When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don’t work in sales?
Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service — to name just a few. Retail companies are also some of the most exciting brands in the country — and they’re driving the industry’s innovations in customer experience.
Retail is the #1 private-sector employer in the country
If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
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Opportunity for Growth
If you want a managerial position in a fun environment, why not choose the retail industry? You can start off as a junior or associate manager of a store and work your way up to the top and be the manager. (Source: careeraddict.com)
Gain Skills You Can Use for the Rest of Your Life
71% of hiring managers say retail provides its employees with foundation skills and experiences that are transferable to other industries. (Source: nrffoundation.org)
Job Security
The Bureau of Labor Statistics indicates that the number of retail sales jobs is expected to grow by 17 percent between 2010 and 2020, which is in keeping with the average rate of growth for all other industries. That means job opportunities should continue to be plentiful. (Source: chron.com)